Volunteer Telephone Receptionist

at Citizens Advice Bury & Bolton

Role Description

The role of a Volunteer Telephone Receptionist is an important role – you will make a significant contribution to ensuring clients are able to access our services for advice when they need it.

Type of Activity: Ongoing

Suitability: Suitable for 18 year olds and over

Time commitment

One full day per week (one full day or two half days) for a minimum six-month period. We require support between 9.30am – 4.30pm, Monday – Thursday.

Availability: Monday Morning, Monday Afternoon
Is this role available at multiple locations? No
Role Location: Working within our offices in Bury & Bolton
Ward: Bury East/Central (Elton, Moorside, Redvales)

Benefit to the volunteer

We offer our volunteers continuous support, access to training and further development opportunities. You will have a named supervisor, who will provide regular feedback and one to one support. You will also receive support from a range of other colleagues and are invited to attend full staff team meetings

You will receive

Induction and training, Regular support supervision, Travel expenses

Volunteers are asked to complete or provide: Application form, Reference(s), Informal discussion (may include an interview)
Skills: Admin, Good IT Skills, Reading and Writing
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